Know who to reach, why, and what to say.

Engage Retail reads your Shopify order history and turns it into profiles and weekly actions, so you can treat your next 200 regulars like your best 20.

Give your regulars first look at new arrivals

RetentionRegulars$200–$600 est. recovery

Elizabeth H. Emily T. Olivia W. Liam J. +5 more

Give your regulars a 48-hour early look at new arrivals.

Why now

10 regulars across Champions and Loyal segments
They love being first. It keeps them coming back.

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Use SegmentMark Complete

Sound familiar?

Your best regulars get the personal touch. Everyone else gets forgotten.

"You know who to call. You just don't know what to say, or when."

You have 40–60 regulars right now who'd buy again with one personal touchpoint. But you won't find them in a spreadsheet you stopped updating months ago.
Every week you don't reach out, a few of them drift. They don't leave angry. They just forget. And once they find someone else, they're gone.
Your top 20 get personal attention. The next 200 get a mass email. Or nothing. That's the gap clienteling is built to close.

Tuesday morning

A shipment lands. You already know who to text.

A new Wren & Co. shipment lands. You open Engage and see this week's action: 12 regulars who buy that brand, three of whom haven't been in since spring. You text them by noon. Two buy by end of day. That's not marketing. That's just knowing your people.

Nothing is built for this

Your tools weren't built for this

The tools that exist were built for marketing teams with headcount and budget. Not a boutique owner doing their own outreach. So you end up with:

Automation instead of intelligence. They send the email for you. But your regulars can tell the difference between a mass campaign and a personal text from the owner.
Complexity that assumes a team. Campaign builders, segmentation rules, A/B tests. If you don't have a marketing person, the tool just sits there.
Volume over relationship. More emails, more automations, more touches. That's the opposite of what makes your regulars come back.

Engage Retail does one thing: shows you who to reach and what to say. Your marketing tools handle campaigns. We handle relationships. They work great together.

Read the Clienteling Guide

What you get

Intelligence, actions, and cohorts

Know every regular like your best regular

Engage reads every order and builds a profile for each regular: brand preferences, purchase patterns, and outreach ideas you can use or edit. You'll see who's buying more and who's drifting.

Brand preferences tracked automatically
Signals when buying patterns change
Outreach ideas ready to use or edit

How it works

One Shopify install. Intelligence in minutes.

Install and sync

Connect your Shopify store. Engage reads your entire order history. Every purchase, every brand, every pattern. No CSV uploads, no data entry. Takes minutes.

Profiles build in minutes

Engage generates a profile for each regular: brand preferences, purchase patterns, and outreach ideas. You can review and refine anything it shows you.

Act on what matters this week

Each week, Engage tells you who to reach out to and why. A regular who loves Wren & Co. and hasn't been in since spring? You'll know before the moment passes.

We're onboarding a small number of boutiques now.

See who your next best regulars are. Get weekly actions tailored to your boutique. The boutiques building a crew of regulars who keep coming back will be the hardest to compete with.

Your data stays in Shopify. No lock-in. No contracts.

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